Privacy & Security

We collect information you provide directly, such as your name, phone number, email address, and any documents you upload for form submission, printing, or photocopying services.

Depending on the service, this may include government ID details, certificates, photographs, and other documents needed to complete applications for jobs, scholarships, admissions, or other schemes.

We also collect basic technical information automatically, such as your device type, app version, and general usage activity, to help us maintain and improve Brinto.

Your information is used to process your orders, fill and submit forms on your behalf, generate documents, and communicate with you about the status of your requests.

We may use your phone number or email to send order updates, receipts, or important notices related to deadlines for government schemes and applications.

We do not use your personal documents or ID information for any purpose beyond completing the specific service you've requested.

Documents you upload — certificates, ID proofs, photographs, and similar files — are stored only for as long as needed to complete and verify your order.

When we submit a form on your behalf to a government or institutional portal, the information is transmitted directly to that portal as required by the application process.

You can request deletion of stored documents once your order is complete, subject to any records we're required to keep for support or compliance purposes.

We do not sell your personal information to anyone.

Information is shared only where necessary — for example, with the relevant government or institutional portal when submitting a form, or with payment processors to complete a transaction.

We may disclose information if required by law or to protect the rights, safety, or property of Brinto, our users, or the public.

We retain your account information for as long as your account is active, and order-related documents for a limited period after completion to support any follow-up requests.

You can ask us to delete your account and associated data at any time, and we'll do so unless we're required to retain certain records by law.

You can access, update, or correct your account details at any time from the Account section of the app.

You can request a copy of the personal information we hold about you, or ask us to delete it, by reaching out through the Help & Support section.

If you believe any information we hold about you is inaccurate, let us know and we'll correct it promptly.

We use industry-standard measures, including encrypted connections and access controls, to protect your information from unauthorized access, alteration, or disclosure.

Payments are processed through secure, PCI-compliant payment gateways — we do not store your full card or UPI credentials on our servers.

While we work hard to protect your data, no method of transmission or storage is completely secure, and we encourage you to keep your account credentials confidential.

Our web and mobile apps use local storage to keep you signed in and remember your preferences across sessions.

We may use basic analytics to understand how people use Brinto, so we can improve the experience — this data is aggregated and not used to identify you individually.

Brinto is intended for use by individuals who are at least 18 years old, or by minors under the supervision of a parent or guardian completing applications such as school admissions or scholarships on their behalf.

We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement.

We may update this privacy policy from time to time to reflect changes in our services or legal requirements.

If we make significant changes, we'll notify you through the app or by email before they take effect.